Is this Sevierville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sevierville hotel have a swimming pool?

Yes, this Sevierville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sevierville hotel?

Best-rates for the Sevierville hotel starts from $46 per night with includes Wheelchair Accessible, Toiletries, Laundry, Pool, Security/Safety, Guest Services, Breakfast, Parking, Bedding/Linens, Wellness Facilities, Kitchen, Internet, Air Conditioner, TV, Accessibility, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sevierville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sevierville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sevierville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sevierville hotel?

Based on the information reported by the owner or manager, the Sevierville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sevierville hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay Plus Hotel by Best Western Sevierville | Hotel in Sevierville

8.2 (1083 Reviews) | 1 Bathroom

Sevierville Hotel | SureStay Plus Hotel by Best Western Sevierville

Hotel in Sevierville

Hotel with free parking, near Wilderness at the Smokies
Coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include free breakfast and a vending machine.
Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Toilet paper

Hair dryer

Private bathroom

Toothbrush and toothpaste (on request)

Soap

Shampoo

Towels

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Connecting rooms available

Desk

Desk chair

Iron/ironing board

Free local calls

Laptop-friendly workspace

Phone

Breakfast

Coffee/tea in common area(s)

Free breakfast available

Coffee/tea maker

Refrigerator

Microwave

Parking

Wheelchair-accessible parking available

Free uncovered self parking on site

Accessibility

Braille signage

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Elevator

Assistive listening devices available

Activities

Seasonal outdoor pool

Entertainment

Premium channels

Satellite channels

General

Vending machine

Elevator

English

Smoke-free property

Guest Services

Refrigerator

Microwave

Seasonal outdoor pool

Housekeeping (on request)

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Sharon

Jan 21, 2026 08:47:24 AM

Review Score: 4

Summary: Booked a two night stay for a tournament. The heat unit had dust pouring out, the headboard wall was dusty and there was caked on dust all in the long light fixture above your head as you lay down. I was stuffy and sneezing all night. I did buy a cleaning spray and cleaned as much myself and the staff did replace the heat filter the next day as I requested. The doors are very loud and there was door slamming all through them night and also dumpsters being emptied at 4am outside the window which again woke us. Breakfast was 6-9am went down at 8am and the only thing there was a little bit of eggs stuck to the pan, strange sausage and waffle maker.and two end pieces of white bread. NO butter, NO yogurt, NO fruit, NO pastry No bread items. The second morning I asked the "breakfast worker" is this normal? He said if you don't come early you don't get anything. I understand you get what you pay for and in this case even the low price was too much.

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Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 King Bed	General Shower/tub combination, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave Room Size: m² 1 King Bed	General Bathtub or shower, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave Room Size: m² 1 King Bed	General Bathtub or shower, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Shower/tub combination, Bed count minimum 2, Bed count maximum 2