Is this Innsbrook hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Innsbrook hotel have a swimming pool?

Yes, this Innsbrook hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Innsbrook hotel?

Best-rates for the Innsbrook hotel starts from $121 per night with includes Pet Friendly, TV, Bedding/Linens, Guest Services, Air Conditioner, Pool, Accessibility, Breakfast, Child Friendly, Parking, Business Services, Internet, Kitchen, Security/Safety, Wellness Facilities, Laundry, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Innsbrook hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Innsbrook hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Innsbrook hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Innsbrook hotel?

Based on the information reported by the owner or manager, the Innsbrook hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Innsbrook hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG | Hotel in Richmond

8.8 (1002 Reviews) | Pet Friendly 1 Bathroom

Innsbrook Hotel | Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel in Innsbrook, Richmond

Hotel with free parking, in the vicinity of Short Pump Town Center
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Toilet paper

Shower/tub combination

Hair dryer

Private bathroom

Soap

Shampoo

Towels

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Heating (climate-controlled)

Free cribs/infant beds

Bed sheets

Desk

Laptop-compatible safe

Desk chair

Iron/ironing board

Free local calls

LED light bulbs

Water-efficient toilets only

Laptop-friendly workspace

Energy-saving switches

Phone

Water-efficient showers only

Breakfast

Free self-serve breakfast available daily 6 AM–10 AM

Coffee/tea in common area(s)

Coffee/tea maker

Mini-fridge

Microwave

Parking

Electric car charging station on site

Free self parking on site

Wheelchair-accessible parking and van parking available

Free RV/bus/truck parking on site

Accessibility

4 on-site accessible parking spaces

Visual alarms in hallways

Wheelchair-accessible van parking

Stairway handrail height (inches): 33

Well-lit path to entrance

Handrails in stairways

Thin carpet in room

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Assistive listening devices available

Lever door handles

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 29

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Assistive listening devices in meeting rooms

Braille signage

Stair-free path to entrance

Wheelchair accessible (may have limitations)

Thin carpet in public areas

Wheelchair-accessible pool

Elevator door width (inches): 41

Elevator

Wheelchair-accessible business center

Activities

Golfing

Health/beauty spa

24-hour fitness center

Seasonal outdoor pool

Entertainment

Premium channels

Satellite channels

55-inch LCD TV

General

Meeting room

Business center

Conference space (500 square feet)

Front-desk safe

Vending machine

Elevator

Spanish

English

Renovated entire property - December 2021

At least 80% lighting from LEDs

Double-glazed windows

Vegetarian dining options

TV in lobby

Smoke-free property

Guest Services

Microwave

Fence around the pool

Seasonal outdoor pool

Mini-fridge

Free cribs/infant beds

Laundry facilities

Daily housekeeping

Multilingual staff

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: usd 75.00 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 75.00 per pet (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Christopher

Jan 28, 2026 05:25:37 AM

Review Score: 4

Summary: Staff was friendly however room had issues; hvac was malfunctioning and fridge despite being replaced didnt keep cold. In addition faucet kept dripping

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed (Extra Floor Space) Room Size: 419 square feet m² 1 King Bed	General Square feet - 419, Number of bedrooms - 1, Ping - 11.94, Square meters - 39, Bed count minimum 1, Bed count maximum 1
Standard Room Room Size: 427.0 square feet m² 1 Twin Bed	General Square feet - 427.0, Number of living rooms 0, Square meters - 39, Ping - 12, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed Room Size: 419 square feet m² 1 King Bed	General Square feet - 419, Number of bedrooms - 1, Ping - 11.94, Square meters - 39, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Accessible bathtub
Standard Room, 2 Queen Beds Room Size: 427.0 square feet m² 2 Queen Beds	General Square feet - 427.0, Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Communications) Room Size: 427.0 square feet m² 1 King Bed	General Doorbell/telephone notification, Wheelchair-width doorways, Bathtub grab bar height (centimeters) - 86, Number of bedrooms - 1, Grab bar - in bathtub, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Low bed height (inches) - 25, Lowered locks/deadbolt, Bathtub grab bar height (inches) - 34, Low-height bed, Doorway wheelchair width (inches) - 36, Toilet grab bar height (inches) - 34, Low counters/sink height (centimeters) - 81, Low counters/sink height (inches) - 32, Bed count minimum 1, Low-height counters/sink, Low-height desk, Raised toilet seat height (inches) - 34, Raised toilet seat, Low bed height (centimeters) - 64, Square meters - 39, Ping - 12, Toilet grab bar height (centimeters) - 86, Wheelchair accessible, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Raised toilet seat height (centimeters) - 86, Square feet - 427.0, Bed count maximum 1